Since 2018

Make customer onboarding boring again

Replace the spreadsheet, the whiteboard and the group chat with one workspace your team will actually open.

No card required · median response 64 ms

653sites live
50%less admin time
98%on-time completion
4 wksto first rollout

Capabilities

One place for the whole workflow

Each piece works on its own and gets better with the rest.

Audit-ready records

Immutable history on every record, exportable to CSV or straight into your ERP.

Cost tracking

Attribute every hour and every part to the job that consumed it.

SSO and SCIM

SAML, OIDC and directory sync on every plan, not just the enterprise tier.

Offline-first mobile

The mobile app keeps working in a basement or a back lot and syncs when it reconnects.

How it works

Live in weeks, not quarters

  1. Connect your data

    Import from CSV or connect an existing system in an afternoon.

  2. Model your process

    Describe the way you already work; no rewriting your process to fit the tool.

  3. Roll out to the team

    Invite the team, set permissions from your directory and go live.

  4. Measure and tune

    Dashboards show where time actually goes, so the next change is an easy call.

“The rollout was the least dramatic software project we have ever run.”

Plant Manager, Onyx Logistics

FAQ

Questions we get a lot

Do you offer on-premise?

Self-hosted deployments are available on the Scale plan and above.

Can we keep our existing ERP?

Yes. Fathom Path is designed to sit alongside what you already run and syncs both ways.

What happens to our data if we leave?

You can export everything, at any time, in open formats. No exit fee, no lock-in.

Is there an API?

A documented REST API, webhooks and a CLI - the interface uses the same endpoints you do.

How long does onboarding take?

Most teams are running on live data inside two weeks; larger rollouts are staged site by site.

Ready when you are

A 41-minute walkthrough with someone who has run this in production. No slide deck.

Book a demo